If you are unhappy with the product due to malfunction or any reason please contact customer care ( www.Word2Mouthmarketing.com ) to resolve this matter or to be issued a refunded. As a customer you are responsible for understanding this upon purchasing any item at our Site and ensuring you've purchased the product you intended to.  Additionally, access of media notwithstanding, no product or service shall be re-issued or refunded more than seven business days from the initial purchase date.